SVEConnect recently mailed Customer Proprietary Network Information (CPNI) packets to all Connect phone customers.

As a User of Connect telephone services, you have the right, and we have a duty under federal law, to protect the confidentiality of certain types of telephone related services.

If you are a Connect phone customer, please read the mailed CPNI Policy, complete the CPNI Password Form and return to SVEConnect in the enclosed self-addressed, stamped envelope.

We at SVEConnect value your business and are committed to protecting your sensitive information. If you have any questions about CPNI or any SVEConnect services, please call us Monday through Friday, 7:30 a.m. – 4:30 p.m. at 423-837-8605.